Patient Recruiter Associate

Philadelphia, PA
Full Time
https://dscience.com
Entry Level
Design Science is a human factors research firm dedicated to testing medical devices for usability and safety before they go to market. We're looking for a Strategic Partnership Associate (SPA) to recruit paid participants for user-centered research studies in Philadelphia, Chicagoland and across the U.S. 
This position plays a key role in bringing innovative medical devices to market with an impact on improving patient lives around the world.

What You’ll Do:
  • Recruit patients, caregivers, and medical professionals for paid study sessions for our labs in Philly, Evanston and around the U.S.
  • Manage participant recruitment, screening, enrollment, scheduling, and follow-up communications
  • Build partnerships with healthcare organizations and advocacy groups
  • Develop and execute creative recruitment strategies
  • Coordinate participant logistics and maintain databases (Salesforce)
  • Attend outreach events and occasionally support front desk operations
What You Must Have:
  • 1–2 years in customer service, hospitality, call center or medical field
  • Strong communication, negotiation, and relationship-building skills
  • Ability to cold call, manage multiple projects, and meet deadlines
  • High School Diploma required; Bachelor’s degree is beneficial
  • This position requires you to be in on site 2 days a week in our center city Philadelphia location and remote the rest of the week.
  • The finalist will be required to successfully complete a background check.
Perks & Benefits:
  • Medical, dental, vision + mental health support
  • Generous PTO & paid holidays 
  • 401K with match, paid family leave
  • Wellness program, casual dress code, and more!
Salary range for this position is $58,000-61,000 per year plus benefits.
Design Science is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
M/F/D/V
 
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